Frequently asked questions

How will counselling help me?

Counselling provides you with a safe and regular space to talk and explore your feelings and motions and an opportunity to reflect on your experiences. Our aim is to help you manage these feelings and find positive ways to overcome them. Sometimes it helps talking to someone who you have no connections with as this gives a different perspective in a non-judgemental environment. This enables you to work through and discuss your thoughts and feelings which you may not have been able to express to others or even yourself. Life can throw us many challenges and sometimes it is helpful to have someone provide impartial support to allow you to be more accepting of who you are and recognise the constraints and limitations in your life.

Counselling is not a quick fix and takes a number of sessions to make a difference. To ensure you get the best out of your sessions with your counsellor appointments are made on a regular basis usually weekly. Also if you are open and honest in your sessions then you will find they are of great benefit to you. The successful outcome of counselling usually depends on how honest and genuine you are with your counsellor. The more you are able to share the more effective your sessions will be. We appreciate that some issues are more difficult to overcome due to the intensity of them but counselling can help you deal with this by adjusting your attitude and relationship with the difficulties by changing perspectives and finding the courage to move on.

What are the benefits of counselling?

Counselling can help you have a deeper understanding of yourself and live a happier life. Benefits vary for everyone and can range from:

  • Improve your general wellbeing, positive growth and development.
  • Being listened to and understood in a non-judgemental, warm, welcoming environment.
  • Deal with issues that are preventing you from moving forward.
  • New ways to work though problems, leading to life transitions.
  • Work with negative feelings and have a more positive outlook on life.
  • Provide coping skills to help you stay balanced and calm.
  • Increase inner strength and peace from within.

Why choose counselling?

Counselling is about helping you overcome difficult or painful issues which are affecting you. People choose counselling for a variety of reasons. You may wish to consider counselling if:

  • Feeling low and down
  • Lack of motivation or low self esteem
  • Lack of support in life.
  • Depression, anxiety, stress, health or anger.
  • Bereavement, divorce or relationship problems.
  • Past issues affecting the present or childhood issues.
  • Substance misuse and alcohol misuse.
  • Post-traumatic stress disorder
  • Borderline personality disorder
  • Eating disorders
  • Obsessive compulsive disorder
  • Loss of purpose or meaning in life

Some people may need specialist support and if this is the case resources will be made available with your full consent.

Q: Which areas do you cover?

A: We provide counselling services in and around west Cumbria including Workington, Whitehaven, Cockermouth, Egremont and Seascale. We also have a counsellor based in Thornhill.

Q: What is the purpose of weekly appointments?

A: By seeing your counsellor on a weekly basis it ensures continuity of your sessions. It enables you to process what has been worked through in your session and encourages progress. Longer spaces between sessions can result in loss of progress.

Q: Are you a member of any counselling organisations?

A: We are all registered members of the British Association for Counselling & Psychotherapy and you can find us on their accredited voluntary register.

Q: Do you have regular supervision?

A: Yes. In accordance with the BACP Ethical Framework for Good Practice we all have a minimum of 1½ hours supervision per calendar month. As we also volunteer for various charities we have more than the minimum requirements.

Q: When are you available?

A: Daytime, evenings and weekends. Please see each counsellors page which specifies their individual availability.

Q: What are your fees?

A: Our fees are £40 per hour for one-to-one counselling. Payment is made by cash at the end of each session.

Q: How long are the sessions?

A: Sessions are one hour. Sessions are normally on a weekly basis. However flexibility is available for appointments.

Q: What is the next stage?

A: Ring us for a free initial telephone consultation. This gives you the opportunity to ask any questions and get to know your counsellor. If you decide to proceed with counselling you will be asked to sign an agreement form at your first meeting .

Q: How do you cancel a session?

A: If you need to cancel appointments, please notify us within 24 hours and we will try to accommodate you with a rescheduled appointment. Any missed or cancelled appointment with less than 24 hours will be charged in full.

Q: Do you keep a record of our sessions?

A: We understand that an important part of counselling is confidentiality. Your counsellor will make notes on sessions but you will not be identifiable in these notes and all clients’ files are kept securely.